Free tool · no email required

The make-up policy generator.

Most studio arguments trace back to one missing document. Answer six questions, get a clear policy in plain English — copy it, print it, hand it to parents. Nothing is sent anywhere.

A music lesson cancellation policy answers six things: the notice you require, which absences earn a make-up, whether that is a credit or a rebooked slot, how long a credit lasts, how many a pupil may earn in a term, and what happens to unused lessons. Answer them once, in writing, and apply them to everyone.

The reasoning behind each decision is in the UK cancellation policy guide, and the software that enforces the policy automatically — credits earned by absence reason, valued from the rate card and expired on your schedule — is music school software, and the single-teacher version is music teacher software.

Your studio’s name used in the policy text

1 · How much notice earns a make-up?

2 · Which absences qualify?

3 · How are make-ups delivered?

4 · When do make-up credits expire?

5 · How many make-ups per pupil, per term?

6 · And a no-show, with no notice?

Generated on this page — nothing is tracked, stored or emailed. Edit the result however you like; it’s yours.

Your policy · ready to publish

Make-up Lesson Policy

We’ll always be human about genuine emergencies — this policy exists so that fairness doesn’t depend on who asks.

LessonLoop enforces this automatically — notice windows, credits, expiry and caps. Try it free.

Why this matters

A policy isn’t strictness. It’s kindness, written down.

Without one, every cancellation becomes a negotiation — and the most persistent parents win. A clear policy protects your income, your teachers’ time, and the parents who play fair.

It protects income

An empty slot is gone forever. Notice windows give you time to refill it; expiry stops a quiet pile of owed lessons becoming a liability.

It ends the arguments

“What happens if we miss a lesson?” gets one answer, in writing, the same for everyone. No awkward case-by-case calls at 9pm.

Software can enforce it

In LessonLoop, the policy becomes settings: notice windows, make-up credits, expiry and caps applied automatically — no policing required.

Questions

About this generator.

Is this legal advice?

No — it’s a clear starting point written in plain English. For consumer-contract specifics (especially around paid-but-unused lessons), check current UK consumer guidance or ask a professional before relying on it.

What’s the most common setup?

48 hours’ notice, credits booked into real slots, expiring at the end of term, capped at two per term — with teacher-cancelled lessons always made up. It balances fairness with protecting your diary; the defaults above reflect it.

Should make-ups expire?

Almost always yes. Open-ended credits accumulate into an obligation you can’t schedule, and end-of-term expiry is well understood by parents. If you feel generous, expire them the following term instead.

Do I have to give you my email?

No. The generator runs entirely on this page and isn’t gated. Copy, print or download your policy — it’s yours.

How do I get parents to actually read it?

Publish it where the decision happens: in your welcome email, on your booking page, and in the parent portal. In LessonLoop the rules are also enforced at booking time — so even unread, the policy holds.

Write the policy once. Never police it again.

LessonLoop turns this document into settings — notice windows, credits, expiry and caps, enforced automatically.

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