When a student is owed a make-up, the next step is turning that credit into a real lesson. You do this from the Make-ups list: find the student, hit Rebook, choose a time, and the credit becomes a booked lesson on your calendar. This is how a credit gets used.
Where this lives
The Make-ups list is the third item in the left sidebar (/make-ups). It shows every student currently owed a credit, so it’s your single place to work through the queue.
| Where | What’s there |
|---|---|
| Make-ups (sidebar) | Students owed a credit, with a Rebook button to book each one into a slot. |
| Student detail | A student’s own make-up credits, shown as a section on their profile. |
How a make-up gets booked
- Open Make-ups from the sidebar. Each student owed a credit is listed, with their credit value and — where relevant — which lesson it was issued for and when it expires.
- Find the student you want to book and click Rebook next to their name.
- In the dialog, choose the date, start time, length and teacher for the make-up lesson.
- Press Book make-up. The credit is used and the lesson is added to your calendar like any other — the make-up isn’t charged again.
Or let LessonLoop offer it automatically
You don’t have to rebook every credit by hand. When a slot opens up that fits a waitlisted student — the right instrument and teacher, a time that works — LessonLoop automatically emails that family an offer to take it, with a one-tap Yes / No link (no login needed). The single best-matching family is offered the slot; if they don’t reply within 24 hours the offer lapses and their credit is kept for next time. It runs quietly in the background, so good matches get filled without you lifting a finger.
Before you start
Make-up behaviour follows your studio’s make-up credit policy, set under Settings → Organisation → “Make-up credit policy”. That’s where you decide how credits are earned and how long they last — worth a look if a credit’s expiry doesn’t match what you expect. For the full picture of how credits work, see Make-up credits explained.
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