Help Centre/Billing & getting paid

Billing & getting paid

Connect card payments, run billing, record payments, and chase overdue.

How billing works in LessonLoop

Follow a lesson from your calendar through to a paid invoice — and see why changing a rate card never rewrites invoices you've already sent.

Set up card payments

Connect Stripe so parents can pay invoices by card — with payouts going straight to your own bank account.

Create and send invoices

Raise a one-off invoice with New invoice, or bill everyone at once with a billing run — generate, review and send, by term or any custom date range.

Record a cash or bank payment

Mark an invoice paid when a family pays you by cash, bank transfer or cheque — record it by hand on the invoice in a few clicks.

Refund a payment

Refund a card payment straight back to the parent's card through Stripe, or record a cash, bank transfer or cheque refund so your books stay accurate.

Void or write off an invoice

Cancel an invoice that shouldn't exist with Void, or record an uncollectible debt with a write-off — and know which one to use.

Set up a payment plan

Split a sent invoice into instalments, each with its own due date, so a family can pay a larger bill in stages.

Chase overdue invoices

See which invoices are overdue and let LessonLoop send payment reminders automatically — on the channel each family prefers.

Family accounts and statements

See everything a family owes and has paid in one place, and share a clear statement — invoices, payments and balance per family.

Set up late fees

Automatically charge a fixed or percentage late fee on overdue invoices after a grace period — so chasing payment is one less job.

Can’t find it? Just ask.

LoopAssist answers “how do I…” questions inside the app, or a real person will help.